Abstract

AI boosts organisational performance (OP), which is an organization's ability to meet its strategic goals. OP includes operational efficiency, innovation, consumer satisfaction, market share, and profitability. This study uses a bibliometric method to examine scholarly studies' current state and progress on Artificial Intelligence and Organizational Performance. The study's primary goal is to look at the conceptual framework of research on Artificial Intelligence and Organizational Performance to identify authors, journals, existing and developing topics, and suggested areas for future research. AI can help a company be more productive, accurate, and efficient, but is this always a good thing for business? A lot of people think that computers and robots will eventually replace people as workers, and that this threat to our progress, rather than a chance to make things better, is what AI is creating. Leaders must first understand how AI will affect their employees and then get their teams ready by teaching some people to do their current jobs with AI and hiring others to do new jobs that AI will create.  Researchers conducted a bibliometric analysis on 318 publications using VOSviewer.